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How long do we keep your information for and how we dispose of it

Salix Living has a Retention Schedule for each type of personal information that we collect such as financial details and health records.

This document states how long we will keep different types of information for. The Retention Schedule is based on legal guidance and best practice.

Once information has passed its retention deadline, it will be deleted. There are some instances with the software we use that mean we cannot delete the information, as the software does not allow us to do so. When this happens,  your personal information will be anonymised or pseudonymised on the system and archived. In some circumstances, our ICT Team are able to delete your information using scripting tools.