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What is data protection and GDPR?

The General Data Protection Regulation (GDPR) provides directions for processing personal information. The GDPR applies to personal information we might hold about you on some paper files and on the systems that we use. The GDPR states that those who record and use personal information must ensure that it is handled properly. For that reason, we are required to ensure that your personal information is:


  • Fairly and lawfully processed.
  • Processed for limited purposes.
  • Adequate, relevant and not excessive.
  • Accurate and up-to-date.
  • Not kept for longer than is necessary.
  • Processed in line with your rights.
  • Secure.
  • Not transferred to other countries without adequate protection.

The Information Commissioner’s Office (ICO) is responsible for regulating, enforcing and promoting good practice and transparency of organisations. Salix Living Limited is registered with the ICO to demonstrate compliance with the GDPR and provide assurance that we use our customer and  employee information appropriately.