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Who we share your information with and why

There may be occasions when we have to share information with others to enable us to deliver our services and fulfil our legal and contractual obligations.
Relevant information may be shared with:
  • our contractors;
  • our insurers and solicitors;
  • other landlords;
  • the government;
  • regulators;
  • social services;
  • the police;
  • the fire service;
  • health professionals; and
  • other organisations we engage to perform data processing on our behalf.
Where we are legally required to do so, we will share information in the following circumstances:

  • Prevention or detection of crime.
  • Prosecution of offenders.
  • Assessment or collection of tax or duty owed to customs and excise.
  • In connection with legal proceedings or insurance matters.

We will aim to obtain a Data Sharing / Processing Agreement with every organisation we share information with. The Agreement makes clear to the other organisation:

  • how they are to use the information;
  • who can have access to it;
  • how long they can keep the information for;
  • how to dispose of the information;
  • what security measures they must have in place;
  • what process to follow if a customer makes an Individual Rights request;
  • what process to follow in the event of a data breach.
Each Data Sharing/Processing Agreement is regularly reviewed and we only share information that is absolutely necessary.