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Feedback from customers is extremely important to us, helping us continually to improve our services. We pride ourselves on delivering the highest standards of customer service to all our landlords and tenants. Below are a few examples of what our customers have to say about their experiences of working with Salix Living.

To submit a testimonial of your own, please complete the form at the bottom of this page


Gerry Stone
Seedley & Langworthy Trust

Salix Living have managed five of our properties for the past three years. Over this time, we have received an excellent service from Eddie and the team. They are excellent at getting repairs done. Eddie will take action immediately to ensure that our tenants are looked after properly. As an organisation that is what we want and we trust Salix Living to do this. I would definitely recommend Salix Living to a landlord in Salford. They are a great service and I wouldn’t use any other organisation to deliver our tenancies for us.
Liam Staley
Salford Landlord

I have been leasing my property through Salix Living for several years. I have found that all the Salix personnel have been extremely professional, efficient, courteous and informative. I have always felt confident in the way they conduct the service and keep a good check on my property. I would have no hesitation in recommending Salix Living’s services to anyone looking to let a property. They do all the work such as organising any repairs that need carrying out, saving me from going to inspect the flat myself and dealing with contractors. Highly Satisfied.
Stephen Finbow
Salix Living tenant

I have been a Salix Living tenant for over 12 months and from my experience I could not have asked for anything better. From my initial enquiry, viewing the property and moving in, it was a smooth, easy and a painless process. Since moving in the professionalism of the staff did not stop there, whether it is reporting an emergency repair for the boiler leaking or arranging the 6 monthly inspections the team arrive when they say and kept me informed on any updates. I would and have recommend Salix Living to friends as the service provided has been far superior to that of other letting agencies I have used in the past.
Larry Collier
Salford Landlord

Our experience with Salix Living over the last two years has been very good- particularly with our single point of contact, Eddie Sawford with whom we have an excellent relationship. The level of service offered by Salix Living has been excellent also, and we’d be happy to recommend them to any potential landlord.
Salix Living tenant

I have been a Salix Living tenant since November 2017, I needed a property for myself and my two sons and wanted to be close to my family. Salix Living listened to my request and found me the ideal property to suit my needs. From completing my application form, everything moved very quickly and efficiently from viewing of the property, moving in and any general enquiries I had were all dealt with very professionally. They understood I wanted to be settled for Christmas, and they worked hard for me to make this happen. I have never had to apply for private accommodation before, but Salix Living have definitely set the standards high in customer service and support. I have highly recommended their service to friends who have needed the help of a professional lettings agent and would continue to do so in the future.
Liz Forde
Salford Landlord

I live in London and found this property difficult to manage therefore when I Googled and found Salix Living, I decided to make contact. From the outset I found them to be reliable, they responded to emails in a timely manner, assisted with making the property rental ready and simply took control of everything taking all the pressure off me. Since then, I have not worried about anything. My rent is paid on time and my invoices received on time. I would have sold the property if it was not for Salix, they have taken the management issues on and I cannot say that they are anything but excellent. I would like to thank them for their service, I would definitely recommend them to anyone looking for an agent.
Salix Living tenant

Since moving into my ground floor refurbished flat in April 2018, Salix Living understood my complex medical needs and took into account that I needed a ground floor property close to my mum for support. I have settled in well, it is a stunning flat in a perfect location as there are shops close-by and a pharmacy over the road so I can easily get my medication. I have a big garden that I can sit out in which is shared by the tenants upstairs, and I am able to keep my little dog in the property. Salix Living have been sensitive to my issues and needs, and I feel confident that if I were to have any future issues that I could easily contact them.
Salix Living tenant

After more than 18 months looking for a property which was suitable for my son’s medical needs, I was delighted to find Salix Living and I couldn’t ask for a better home. I’ve been in my brand new 2 bed apartment since August and my son and I have settled in really well. It’s on the ground floor so is perfect for us, plus the lounge area and both bedrooms are really spacious. It really does give us everything we need. I dealt with both Tony and Eddie when arranging my tenancy and I’m happy with the customer service I received. Both were easy to get hold of and very helpful, and I’d definitely recommend Salix Living to anyone looking for a new home. 
Richard Broadfield
Salix Living tenant

I think what Salix Living are doing with empty properties is fantastic for Salford. By taking an old building that was lying unused and totally renovating it, they have created a lovely new home for me and my son. We’re absolutely delighted with the apartment and can’t wait to settle in.

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